Alset Insurance

Claims

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The Alset Insurance Services Claims Checklist

If you have an accident, take a moment and review these tips:

Check for injuries

Call an ambulance if you’re unsure about injuries.

Get to a safe location

If the incident is minor, move your vehicle, and turn on hazard lights.

Collect information from others

  • Take photos, if safe to do so
  • Name and contact info of drivers and passengers
  • Vehicle descriptions (make, model, year)
  • License plate numbers
  • Insurance information
  • Accident scene location and/or address
 

Get a police report

A police report can be invaluable to the claim process, even if the accident is minor.

Request a tow (Roadside Assistance)

If your vehicle isn’t drivable, call (800)608-6506 for assistance.

File a claim online

Click below to start your claim.

Ford Insure Customers

Lincoln Motor Insure Customers

or call (800)608-6506 to talk to our Claims Team.

Frequently Asked Questions

Even if you feel that you are not at fault for an incident, it’s still a good idea to report the claim to Alset Insurance Services. As your insurance company, we can help you easily navigate the claims process and get back on the road. Once the claim is filed, we’ll confirm your coverage, contact the involved parties, and determine liability. If you carry collision coverage, we can begin repairs or even help you file a claim with the other driver’s insurance company.

If you had a minor incident or a fender bender, it might be worth getting an estimate to assess the amount of damage before filing a claim. If you would rather file a claim first – that’s ok, too. If you’re still not sure, your agent is available to help guide you.

You have the right to select the repair facility of your choice for repairs and the flexibility to get your estimate on your time.

Please set aside 10-15 minutes to file your claim.

Put simply, a deductible is the amount that you agree to pay up front when you make an insurance claim, while the insurance company pays the rest up to your coverage limit. For example, if the total damages are $1600, you pay $500 (your deductible) and the insurance company pays $1100.

  1. We will investigate the accident, assess liability and confirm your coverage.
  2. You choose how to get your estimate: Photo Estimate, a Crawford appraiser, or a body shop.
  3. We’ll work with the repair shop directly if they find more damage.

Accidents happens, accelerate to a better day.

Call us at 800-608‐6506

Rod Fox

Rod is the Managing Partner of F&S Ventures, a privately-held insurance investment firm he formed in 2008 with Jim Stanard, the former CEO of RenaissanceRe. Rod is also Executive Chairman of Howden Tiger. Howden Tiger is a global strategic reinsurance and capital advisory firm, working with a high-end group of insurers. Prior to Howden Tiger, Rod served as the Chief Executive Officer of Praetorian Financial Group where he led the re-structuring, re-branding, and successful sale of the $2B specialty property and casualty insurer to QBE of the Americas. Prior to PFG, Rod was the founder and Chief Executive Officer of Benfield Group’s US reinsurance platform. Rod holds the CPCU designation and is a graduate of Middlebury College and the Executive Risk Management Program at the Wharton School of the University of Pennsylvania.


Rod Fox

Chairman

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